PRIVACY POLICY AND GDPR
Please note when making payments Paying with your credit / debit card No card details are stored on our systems
When you supply personal information to Palm Internet we have a legal obligation to inform you how we intend to store and use this data.
In general, any information you provide to Palm Internet, will only be used within the company. Your information will only be disclosed where we are obliged by law. We retain, in our sales ledger, the personal name, email, telephone, and postal address of all customers who buy our products and services.
Palm internet undertake to hold and store this information for as long as the company or individual remains a customer. With reference to ex-customers, any data will be held on file for up to five years, unless we receive instructions to the contrary.
GDPR OBLIGATIONS
Palm internet give you our assurance that we will treat your data with the utmost respect, and will not sell, trade email lists, or rent out your data to any third party.
Data we collect
Website Cookies
Our website uses cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and the customer journey around our websites
Google Analytics
When someone visits Palm Internet, we use third party services, Google Analytics & Statcounter, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify the user. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Palm Internet will not share your details with anyone outside of our company.
Â
Access to your personal information
You have the right to request a copy of the personal information that Palm Internet holds about you and to have any inaccuracies corrected. Please address requests to the
Data Protection Officer
Email: Please use our contact form, or, by post to our address:
152 Ladywood Road
Kirk Hallam
DE7 4NS
Telephone: 01158 24 00 11
